Cathy Hakala-Ausperk is a library administrator, advocate, speaker and trainer who believes the future of our libraries depends on our attitudes towards innovative service! She is currently the Executive Director of the Northeast Ohio Regional Library System (NEO-RLS)and a 27-year public library veteran and an adjunct faculty member of Kent State University’s School of Library and Information Science A frequent speaker at national and state conferences, staff days and workshops, she has a passion for supporting, coaching and developing successful libraries, staff members and leaders.. She has been a contributor and guest editor for ALA-APA’s Library Worklife and her book, “Be a Great Boss: One Year to Success” was published in January, 2011, by ALA Editions.